One of the leading providers of call center productivity solutions for the banking, collections, and mortgage industry, Dial Connection, today announced that customers of its DPTS Enterprise Edition will have access to the popular payment gateway powered by Autoscribe Corp, the gateway services of Payment Vision®.

Payment Vision® is a payment gateway that concentrates payments captured at various windows such as IVR, Internet and call centers. The hub-and-spoke alignment allows for perfect and continuous awareness of payments remitted at each payment window.

PayAPI®, under the agreement, will be connected to the DPTS enterprise software. Users of DPTS will be allowed by the integrated solution to offer electronic payment options within their outbound and inbound Interactive Voice Response (IVR) menu.

Director of Payment Vision Gateway Svcs, Autoscribe Corporation, Sean Fleming, stated: “Through our partnership, Dial Connection customers will be able to present payment options within their phone system menu and automated message campaigns. The integrated solution takes the next logical step in inbound and outbound call management by offering self-service payment options. The new solutions will play a significant role in allowing Dial Connection customers to better grow and manage their accounts.”

Executive Vice President of Dial Connection, David Sargent, declared: “Dial Connection is and always will be a client driven company. Our Clients were asking for the integration with Autoscribe, so we delivered. We are excited to be working with Autoscribe to provide our customers the ability to accept both electronic payment transactions through our IVR application. This type of functionality allows agencies to accept payments 24/7 and in this very competitive market provide our clients with the ability to differentiate themselves from their competition.”